200 Longwood
Rd.
Kennett
Square, PA. 19348-1706
Home (610)
444-2526
Bus. (610)
444-5872
Fax (610)
444-6687
Email
broberts@randr.net
Project Manager
Experience in Mainframe, Client/Server, and Web
based environments. Background
encompasses business and technical analysis, design and system management, and
implementation across multiple platforms.
Has extensive staff management background, project management expertise,
data center management, and technology management within a number of
industries.
Hardware: AS/400, IBM Mainframes, IBM
PCs and compatibles, HP 9000 UNIX
Software: Novel Netware, OS/400, HP
Unix, MS Access, MS Project, Erwin, MS Publisher, Visio
Languages: OS/400 Control Language, SQL,
Visual Basic
R&R Associates, Kennett Square, PA
(1990-present)
Provided project management and business analysis
expertise in the design and development of two web based applications. Evaluated requirements and code from an
existing application for portability to the new application. The flow of the existing application which
determined the clients eligibility for this special offering and then
transferred them to the vendors site if they requested it was flow charted
utilizing Visio to determine the level of effort necessary to implement the new
application. As another project,
managed an effort to develop a secure web site, which would process an Internet
message from a subsidiary secure web site and return an account record. This resulted in second mortgage loan
information now being available to clients of the subsidiary site. The effort involved achieving consensus
among eight different organizations involving four different consulting groups
and three divisions, producing a common project plan, tracking compliance, and
insuring necessary visibility to achieve delivery.
Helped to manage a software and hardware selection
project for the purpose of combining the processing requirements of 14
different Insurance Agencies involved in the organization. Performed extensive business analysis of the
insurance offerings and process flow within the agencies. Produced the needed business requirements
that ultimately defined the software selection process.
·
Managed
the implementation of an accounts receivable system. Recruited, trained, and directed a team of eight consultants and
four internal people in the development and implementation process. Performed the necessary business analysis
functions to insure that the software selection was appropriate for the
environment. Continually reviewed the
requirements to perform successful modifications and directed his staff to
document all changes to the requirements.
Supported the operating departments in implementing the daily patient
accounting procedures necessary to support the new software. Modified the implementation plan for each of
the locations to accommodate the differing environments and still achieve a
successful implementation.
·
Managed
an operations environment involving HP UNIX technology, a NETWARE network, and
an AS400 system. Spent a substantial
amount of time meeting with the business users in order to better understand
the requirements of the various interfaces between the various functions. Maintained and developed disaster recovery
backup and brought two computer rooms into compliance with fire codes and
safety options.
·
Managed
the implementation of NETWARE 5 across the network, which included upgrades to
COMPAQ servers and CISCO routers.
·
Participated
in the development of the year 2000 strategic plan and the development of the
budget necessary to support both the growth of the existing data center
environment and the accounts receivable implementation and ongoing support.
Participated in the development of a Sybase
application utilizing Power Builder.
Supervised three programmers in the development and implementation of
changes to the application. Implemented
an ISO 9000 testing process, and the interface process with the business users
to achieve approval and implementation of these changes. Utilized a data-modeling product (Erwin) to
develop models for both of the applications he supported to serve as a basis
for the Data Warehouse under development as a part of the SAP implementation
effort.
·
Managed
the development of an Internet interface for the company’s external customer
base. Migrated mainframe data from a
number of systems through a data warehouse to Sybase. Web code was developed to extract data from the Sybase server and
produce an output file in Microsoft Access format for transmission to the
business user. Functioned as the
interface between the technical organizations and the project team. In this capacity insured that the
appropriate hardware was delivered and operational when it was needed. Organized and managed the effort to model
both the NT and UNIX environments when it became necessary to move the Sybase
product fro NT to UNIX. This project
was substantially impacted by problems with data integrity from the data
warehouse. The effort to resolve data
conflicts required substantial research of the legacy systems providing the
data to populate the warehouse. A
modeling effort was launched to attempt to resolve the data problems over a
period of time.
·
Managed
a project to utilize Lotus Notes for a commercial insurance application. Utilized a scanner located in each branch
location to create a Lotus file from the numerous documents that made up a
commercial insurance application where Lotus Notes was utilized to track the
movement of the application through the various approval and review steps to
completion. Functioned as the technical
interface insuring that issues between the various groups were resolved in a
timely manner to permit the initial implementation. Insured the timely resolution of issues during the
implementation.
Participated in a Microsoft Access project to
interface host systems to a PC based manufacturing planning system. Significantly improved the interface process
to produce more consistent feeds and reports necessary to insure continuity
between the two environments.
Participated in development of VAX Cobol subsystems
for a timekeeping system being utilized by multiple divisions.
·
Managed
a project to develop a LAN database implementation to permit the presence of
both departmental databases and a corporate database. The implementation utilized Paradox 3.5 with plans to migrate to
Paradox for Windows. The Business
Requirements process was an ongoing activity as each of the four departments
sharing the database discovered additional capabilities. Because of the visibility to senior
management it was necessary to constantly negotiate ownership of various pieces
of the data. Adjusted the size of the
project team from 1 to four people depending on the requirements being worked.
·
Managed
the integration of Lotus 123 Datalens interfaces to the Paradox database. This
environment required the ability to extract data from Lotus spreadsheets into
the database without reentry.
·
Managed
a Data Center upgrade from a 9370 model 90 to an ES9000 model 150. This project was required to support a
standalone CICS system purchased from a vendor.
·
Managed
a Data Center upgrade from a systems38 to an AS400 model D45 intended to
interface to a Token Ring based Wide area network.
·
Managed
a project to develop a plan to migrate the company wide network from token ring
to Ethernet.
Was employed by Keane from 9/2000 Through 1/2001 and 3/97 through 2/98, by Olsten Staffing Services from 7/95 through 7/96, and by Hamilton Beach / Proctor Silex from 3/91 through 8/91.
SEI Incorporated, Wayne, PA (1987-1990)
·
Managed
a project to achieve control of the nationwide network, which included over
3000 terminals, printers, and microcomputers divided between a nationwide
multidrop network and over 20 SNI point to point internetwork gateways. Documentation and tracking of the network
was achieved by utilizing a combination of a problem tracking, change control
and inventory management system under CICS called Netman, and internally
written code. Substantial efforts were
expended with the various vendors to obtain electronic input of billing
information and develop the necessary interfaces to enable resolution of the
monthly bills. These efforts combined
with numerous clerical projects resulted in a reduction in network costs in
excess of 2.5 million dollars while the number of terminals increased by thirty
percent. Careful monitoring of line and
terminal utilization combined with careful control of vendor maintenance
contract negotiations was expected to further reduce this cost.
·
Managed
the Print and Distribution organization to correct a morale and management
problem and begin to transition the organization to an output services
organization. The managers were
reassigned to areas where they could be more successful and new managers were recruited
from other departments. The
organization assumed second call responsibility for all Harris RJE printers in
the network as the first phase of controlling all the output generated by the
data center. Projects were begun to
institute necessary tracking of transmitted output within the new release of
the print control software.
·
Managed
a project to develop a plan for the next major expansion of the network to
utilize 56kb circuits. This new network
would support developing data download requirements and gradually phase out the
existing 9.6kb network. Part of this
plan also called for the alternate routing of fiber backbones to separate
Central Offices to utilize cost efficiencies of T1 multiplexing and further
improve network reliability. The plans
for this project were finalized in the spring of 1990 when the vendors were
able to deliver satisfactory solutions.
·
Managed
a project to develop plans to implement an electronic mail system based on IBM
PROFS running on a 9370-50. The pilot
phase of this project was completed in October of 1989.
Boeing
Computer Services, Tinicum, PA (1980-1987)
Managed the following functions: Operating Systems,
Performance Planning and Reporting, Online Systems, Network Systems, and
Database Systems. The scope of this job involved a data center with two
mainframes and two front ends interfacing to five major data centers and
supporting over 1,000 terminals.
Engineering and Mathematics
studies at Purdue University, University of Delaware, and Virginia Commonwealth
University.
PMP certification prep
courses.
01/14/2002